Fitting a hand made imported carpet from Jaipur rugs in central London

We had a very interesting project over the weekend at a lovely property for some very nice clients in Central London. A tricky fit with some very beautiful hand made viscose carpets. Well, in fact they were 50% wool and 50% viscose, made on a hand loom in Jaipur India and took 6 weeks to arrive in the UK by sea.

So, you can see these were very expensive and we really only had one chance to get this fitting right because there wasn’t much option outside that other than to wait another 6 weeks for a replacement and I don’t think anyone would have been very happy about that.

Jaipur carpets are an excellent team of very capable and very friendly people and we really enjoyed working with them. And as luck would have it the client’s team were also very friendly and helpful so all in all this made a terrific working environment and made this is really interesting and exciting project for us.

The clients team were very helpful because there were some very heavy beds and furniture in each room and they helped move these so we could fit the carpets. The project was a success, the clients were very happy and the only think that wasn’t good was the awful pictures that Kevin the fitter took of the finished project which are truly awful.

And now I will continue with a rant about why this is do very irritating.

Receiving poor-quality pictures from a flooring project can be extremely frustrating for several reasons. Firstly, high-quality images are essential for accurately showcasing the work done. When a contractor provides photos of a carpet that hasn’t been vacuumed, it immediately detracts from the perceived quality of the installation, like duh! Of course it does – dust, debris, and any imperfections that could have been easily remedied give an unprofessional impression. This not only undermines the contractor’s efforts but also reflects poorly on the flooring company as a whole.

Secondly, context is crucial in any project documentation. Photos taken without proper context—such as images of carpets pointing down or with no clear orientation—fail to convey the scope and details of the project effectively. People and especially your clients rely on these images to understand the layout, the craftsmanship, and the final look of the flooring within the space. So, without a proper frame of reference, these pictures become almost meaningless, leading to misunderstandings and dissatisfaction. In fact I would say without context they are totally meaningless.

Additionally, poor-quality photos can hamper marketing efforts. For a flooring company, visual proof of successful projects is a vital marketing tool. High-quality, well-composed photographs can be used in portfolios, advertisements, and on social media to attract new clients. Conversely, subpar, poor images can deter potential customers, as they fail to demonstrate the company’s capability to deliver polished, professional results.

Lastly, receiving poor-quality images wastes time and resources. Instead of moving forward with other tasks, you may need to request new photos, explain the issues, and possibly even revisit the site to take pictures yourself.

In summary, receiving poor-quality pictures from a flooring project is irritating because it misrepresents the quality of work, lacks essential context, negatively impacts marketing efforts, and results in wasted time and resources. Ensuring contractors understand the importance of good photography is essential for maintaining professional standards and client satisfaction. Now hoe to get them to actually do this, well that is the topic for another blog post.


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