Posts for the flooring trade — pricing, method and practice.
The Pet Vet dispute, part four: the threats, the replies and the unanswered account Two emails from The Pet Vet, our two replies, and the substantive account response we are still waiting for. There...
When getting paid becomes another job — and the legal bill starts eating into the money you are trying to recover. There comes a point in a payment dispute when you realise you are...
A fortnight ago I wrote about how Headlam handled our Crucial Trading order, and why I don’t think anyone should trust them again. A quick recap for anyone who missed it. We paid Crucial...
The Pet Vet, part two: we asked the CEO to intervene. She sent us back to Terry. A further update on the Feltham flooring dispute: director escalation, another promise of a response, and the...
# The small contractor’s trap: deliver the work, then fight for the money *The Pet Vet’s Feltham project: public praise, agreed additional charges and a £7,226.76 balance we are still pursuing.* There is a...
# Headlam — why you should never trust them again Let’s face it, no-one in the industry likes Headlam anyway. That is frustration talking, of course. There are customers who want it to survive...
We put a sisal runner down in north-west London last week. Twenty-six steps — twenty straight, six winders, anthracite herringbone border, double-stick over ten-mil Powerlay. The twenty straight steps are a morning’s work for...
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